Call Us 1300 781 701

Platinum Support Package

Be the first to review this product

Availability: In stock

$3,400.00
$3,400.00
Exc. GST

Product Description

Product Support: 

UNLIMITED, PLUS 2 hour camera tutorial by phone or in our Melbourne office.

Application Support:

10 hours phone, email or Remote login support for software 

1x Live Online Tutorial (customer choice),

Annual calibration check

Loan camera provided during servicing and calibration*

20% off any classroom training courses booked within support period.

 

Terms & Conditions

1. All support packages expire 12 months from date of purchase. Unused hours/services cannot be used after this date.

2. Within 12 months of purchasing a thermal imager customers may upgrade their purchase to include the support package of their choice at the reduced “with imager” price. Support packages purchase in this manner will expire 12 months from the purchase date of the thermal imager. (e.g. a customer purchases a thermal imager on 14th April and purchases an “upgrade” support package on 25th May. This support package will expire on 14th April of the following year.)

3. All support hours are deducted in 15 minute blocks.

4. The loan camera provided in the Platinum support package is for a period of up to 4 weeks, a minimum of 1 week per loan applies.  The support package does not include freight and insurance to and from the customer.

Definitions

Product Support               Technical support related directly to the functionality and operation of thermal imager hardware and software. 

Application Support         Support related directly to imaging practices, techniques, infrared theory, standards compliance, reporting requirements or anything of a consultative nature.

Reviews

Write Your Own Review

You're reviewing: Platinum Support Package

How do you rate this product? *

  1 star 2 stars 3 stars 4 stars 5 stars
Rating